Cookies Policy

What cookies are

Cookies are small text files or similar data files that may be stored on your computer, phone, tablet or other device when you visit a website. They allow a website to recognise a device, remember selected settings and support certain functions. Cookies do not usually contain information that directly identifies you, although information associated with a cookie may be linked with other information we hold about you.

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Redspin Casino may also use related technologies, such as pixels, tags, software development kits, local storage and device identifiers. In this policy, we use the term cookies to include these technologies where appropriate. These technologies can collect information about your device, browser, approximate location, pages viewed, actions taken, referring website and the date and time of your visit.

Some cookies are set by Redspin Casino and are known as first-party cookies. Other cookies may be set by service providers or other organisations that support website functions, analytics, security or marketing. These are known as third-party cookies. The availability and use of particular cookies may change as our website, services and technology develop.

How cookies are classified

Strictly necessary cookies: These cookies support core website functions, including page navigation, account access, session management, security and protection against misuse. The website may not work correctly without them.
Functional cookies: These cookies remember choices and preferences, such as language, region or display settings, so that the website can provide a more consistent experience.
Performance and analytics cookies: These cookies help us understand how visitors use the website, including which pages are visited, whether pages function as expected and where improvements may be needed.
Advertising and marketing cookies: Where used and permitted, these cookies may help measure campaigns, limit repeated advertisements or show content that is more relevant to a user’s interests.
Security and fraud-prevention technologies: These technologies help identify unusual activity, protect accounts, maintain platform integrity and support responsible access to our services.

How we use cookies

Cookies may be used for several legitimate and operational purposes. They can help us provide a reliable website, remember information during a visit and maintain the continuity of an online session. For example, a cookie may help keep a user signed in during an authorised session, retain a selected preference or ensure that a page is displayed correctly.

To enable essential website features and maintain the performance of our online services.
To support account registration, login processes and secure session management.
To remember settings and choices made during a visit or across visits.
To detect, investigate and help prevent suspicious activity, fraud, unauthorised access and other security risks.
To understand general website traffic and usage patterns, so that we can identify technical issues and improve content, navigation and functionality.
To assess the effectiveness of communications, promotions or campaigns where this is permitted and appropriate.
To support compliance, audit and record-keeping requirements connected with the operation of an online gambling service.
To help apply access controls, age-related controls, location checks or other measures that may be required before certain services are made available.
To support responsible gambling features and the secure delivery of information about account tools, restrictions or player protections.

We may combine cookie information with information provided through your account, information about your use of our services and technical information about your device. We handle this information in accordance with our Privacy Policy and applicable Australian privacy and gambling requirements. We do not use cookies to avoid or replace required identity, age, location, safer gambling or compliance checks.

Cookies may remain on your device for different periods. Session cookies are generally removed when you close your browser, while persistent cookies may remain until they expire or are deleted. The period depends on the purpose of the cookie and the settings applied by us or a relevant service provider.

Your choices and cookie controls

When you first visit the website, you may see a cookie notice or preference tool. Where applicable, this tool allows you to accept or reject categories of non-essential cookies and to change your choices later. Strictly necessary cookies cannot generally be disabled through the preference tool because they are required for essential website operation, security or compliance.

You can also manage cookies through your browser or device settings. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from particular websites or block all cookies. The steps vary between browsers and devices, so you should refer to the relevant provider’s instructions.

Open your browser or device privacy and security settings.
Review the available cookie, site data or tracking options.
Choose whether to allow, restrict or delete cookies.
If available, return to the website’s cookie preference tool to update your selected categories.
Refresh the website or restart your browser if required for a change to take effect.

If you block or delete cookies, some website functions may not operate correctly. You may be signed out, lose saved preferences or need to repeat certain steps. Blocking cookies may also affect security features, account access, the display of content and the availability of gambling-related services. For this reason, disabling all cookies may result in a less reliable experience.

Changing cookie preferences does not necessarily delete information already collected or held before the change. It may also not affect cookies placed by third-party websites or services that you access through links on our website. You may need to manage those cookies directly with the relevant third party.

Third parties, updates and further information

We may use third-party providers to assist with website hosting, security, analytics, fraud prevention, payment-related functionality, customer support, communications and advertising measurement. These providers may use cookies or similar technologies in accordance with their own privacy notices and contractual arrangements. Their processing may involve information being handled outside Australia, subject to applicable privacy requirements and any safeguards that apply.

Our website may contain links, content or features provided by third parties. We are not responsible for the cookie practices, privacy statements or security of external websites. Before providing information to another website, you should review its relevant policies and make sure you understand how it may use cookies and other tracking technologies.

Privacy and responsible use

Cookie information may be used to protect the website and support the safe operation of our services, but cookies do not change the importance of responsible gambling. If you choose to use gambling services, consider the available account controls and safer gambling tools. Do not gamble when it may cause financial, personal or other harm, and seek appropriate support if gambling is no longer enjoyable or controlled.

Changes to this policy

We may update this Cookies Policy from time to time to reflect changes in technology, website functionality, service providers, legal requirements or our practices. The updated version will be published on this page with a revised effective date where appropriate. You should review this page periodically. Continued use of the website after an update may indicate that you have read and understood the revised policy, subject to any consent required by law.

Questions and privacy requests

If you have a question about this Cookies Policy, wish to review or update your cookie preferences, or want to make a privacy-related request, please use the contact or privacy request options made available through the Redspin Casino website. We may need to verify your identity before responding to a request. Any request will be handled in accordance with applicable law, our Privacy Policy and reasonable security requirements.

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